Strategic Use of AI Tools in PR Campaigns and Reputation Management
By Ishola Ayodele In an era where perception is the currency and reputation is the central nervous system of organizational survival, Artificial Intelligence (AI) has become more than just a tool, it is a strategic oracle. Much like a skilled drummer in a Yoruba talking drum ensemble, AI decodes the rhythm of public sentiment and helps organizations respond in pitch-perfect resonance. The words of Dr. Edward Bernays, the father of modern PR, still echo with relevance, “Public relations is the attempt by information, persuasion, and adjustment to engineer public support for an activity, cause, movement or institution.” Today, AI supercharges that engineering process by adding precision, speed, and predictive intelligence. This is how 1. Listening at Scale: AI-Powered Social Sentiment Analysis The first strategic advantage AI offers is machine-powered listening. Imagine standing in the middle of Lagos’ Oshodi market trying to capture one conversation, you would be dro...